United states tariff updates
HN JEWELRY covers the additional tariff customs charges for all deliveries dispatched to customers in USA, however there may be taxes incurred on your shipment that you will be responsible for upon delivery.
Other international orders may be subject to import duties and taxes once they arrive in the destination country. These additional charges can’t be covered or refunded by HN JEWELRY. Since import duties and taxes vary from country to country, we recommend contacting your local customs office for more information before you place your order.
Order + Shipping
Currently we offer FREE shipping all over the world. It takes around 2-4 days to arrive once the parcel is shipped via our delivery partners (FedEx, DHL and UPS).
Feel free to reach out to us at info@hnjewelry.com for any urgent inquiries.
*Kindly note that we do not ship to PO boxes, parcel lockers or freight forwarding companies.
Duties, Taxes and Custom Fees
1. United States and Hong Kong Duties are included. There may be taxes incurred on your shipment that you will be responsible for upon delivery.
2. Other international orders may be subject to import duties and taxes once they arrive in the destination country. These additional charges can’t be covered or refunded by HN JEWELRY. Since import duties and taxes vary from country to country, we recommend contacting your local customs office for more information before you place your order.
In Stock - It's in our facilities and ready for a new home! In-Stock items typically ship within 1-2 business days from the purchase date. In-stock engraved pieces take more time to get personalized, and typically ship within 3 business days from the purchase date.
Made To Order* - Once your order has been placed, we need to craft the piece since it’s being made specially for you, and can take around 10-15 business days to be completed.
*Please note, these dates are an estimate and may fluctuate depending on production timelines. Should a delay in your order being dispatched occur, we will be sure to connect with you to share order updates.
Feel free to reach out to us at info@hnjewelry.com directly for any urgent inquiries.
Please reach out to us and we will do our best to support you.
For custom order pieces, we are not able to cancel the order.
Every order is shipped as an insured package straight from our workshop in Hong Kong to ensure it arrives in the best condition. We currently ship to almost every country in the world.
If you have not yet received a shipping confirmation and would like to cancel or make changes to your order, please contact us as quickly as possible. We will do our best to process your request before your order is shipped.
As soon as your order has been dispatched, you’ll receive an email with tracking information. If you have any questions or concerns about your order, please reach out to our Customer Team.
